Automotive Specialty Services started back in 1995 in Avon Lake. In 2006, we built Avon’s state-of-the-art Auto Repair Facility while NEVER losing the understanding that the reason we exist is because of our clients!
We are the number the #1 auto repair facility in the Avon/Avon Lake area and have been servicing the community for 29 years with over 39,587 Satisfied Clients.
You can’t take care of clients without the right staff! Throughout the years we have assembled a long-lasting, winning team. Some members have been with us for over 15 years!
At the end of the day we are in the relationship business, and we build these relationships by fixing cars! We understand that our clients put their trust in us to maintain safe, reliable transportation for themselves and their families. We give our clients peace of mind by providing a Lifetime Warranty on all repairs, FREE loaner vehicles, FREE shuttle service, a membership savings program, and interest-free payment options among many other benefits.
With new safety innovations in our cars to today such as Lane Keep Assist, Blind Spot Monitoring, and Adaptive Cruise Control, we are cutting the way in servicing these systems not just for our clients, but for local body shops, dealerships and car lots as well. Staying ahead is a priority for us because the safety of you and your family is our number one concern!
We look forward to the opportunity to service your vehicle!
Thank you,
Diane Weber
The Dream Team
Jen Lebron
Customer Service Rep
Casey Fields
Service Advisor
Scott Bednarski
Technician
Victor Velazquez
Technician
Brian Beno
Technician
Dominc DiFilippo
Technician
Brian Weber
Porter
Bill Penn
Director of Transportation
Diane Weber
Manager/Owner
Keith McCrone
Owner
Jen Lebron
Customer Service Rep
Years of Experience:
15
Years at Automotive Specialty Services:
2
What’s different at Automotive Specialty Services than other facilities?
Loyal client base. Fantastic marketing. Customers trust us due to the fact that we are honest, upfront and not pushy. We have an inviting, clean atmosphere and we have cookies 🙂
What’s the #1 thing I love about working here?
The team of people I work with! Great culture fit and mutual respect among all of us! We work together to go above and beyond for our clients.
Hobbies:
– Nature Walks
– Hikes
– Spending time with her husband Jean
– Traveling (favorite places are Aruba and Tennessee)
Keith McCrone
Owner
Years of Experience:
37
Years at Automotive Specialty Services:
26
What’s different at Automotive Specialty Services than other facilities?
The understanding that our clients are our #1 asset.
What’s the #1 thing I love about working here?
Wonderful clients and the employees. We all grow together!
Hobbies:
– Auto Racing
– Watching son (Logan) play baseball
– Seeing older son (Stephen) go down the entrepreneurship path
Bob Symanski
Service Advisor
Years of Experience:
20
Years at Automotive Specialty Services:
1
What’s different at Automotive Specialty Services than other facilities?
We take the time that’s necessary to truly consult clients on the needs of their vehicle.
What’s the #1 thing I love about working here?
The leadership gets their hands dirty and the team works together to make sure the clients are completely satisfied.
Hobbies:
– Spending time with his family doing any activity
– Attending festivals during the summer
– Exercising
– Bike Riding
Victor Velazquez
Technician
Years of Experience:
30
Years at Automotive Specialty Services:
10
What’s different at Automotive Specialty Services than other facilities?
Teamwork, people, system.
What’s the #1 thing I love about working here?
Weekends off, having fun while working hard.
Hobbies:
– Racing go karts
– Watching all types of sports games
– Watching motorcycle racing
Casey Fields
Service Advisor
Years of Experience:
33
Years at Automotive Specialty Services:
6
What’s different at Automotive Specialty Services than other facilities?
The culture, the location, and the relationships/loyalty of the client base. We take the time to get to know our clients to better serve them.
What’s the #1 thing I love about working here?
Friendly coworkers, compensation, benefits.
Hobbies:
– Building firearms
– Spending time with his family
– Enjoys dinners with his family
Diane Weber
Manager/Owner
Years of Experience:
20
Years at Automotive Specialty Services:
20
What’s different at Automotive Specialty Services than other facilities?
The way they care about their clients and employees.
What’s the #1 thing I love about working here?
The interaction with so many wonderful clients and the ability to help in the community.
Hobbies:
– Spending time with her two grandkids
– Nature Walks
– Enjoying the sunshine
Dominic DiFilippo
Technician
Years of Experience:
2 years
Years at Automotive Specialty Services:
3 months
What’s different at Automotive Specialty Services than other facilities?
The family atmosphere and the team dinners we have.
What’s the #1 thing I love about working here?
My co-workers are great and always willing to help!
Hobbies:
– Watching movies
– Fishing
– Spending time with family
Nick Camp
Technician
Years of Experience:
8
Years at Automotive Specialty Services:
1
What’s different at Automotive Specialty Services than other facilities?
It’s a family-oriented atmosphere that can’t be duplicated by any dealership or chain store.
What’s the #1 thing I love about working here?
I love working at Automotive Specialty Services because I get to work with an amazing team of people every day. Getting to do the work that I love. I believe the work we do enriches lives in the surrounding community.
Hobbies:
– Spending time with family
– Painting
– Lifting weights/running.
Scott Bednarski
Technician
Years of Experience:
34
Years at Automotive Specialty Services:
20
What’s different at Automotive Specialty Services than other facilities?
The culture, the way the customers are treated and how they are truly appreciated.
What’s the #1 thing I love about working here?
The teamwork, how everyone is willing to help each other out.
Hobbies:
– Boating
– Fishing
– Camping
– All outdoor activities
Brian Beno
Technician
Years of Experience:
20
Years at Automotive Specialty Services:
14
What’s different at Automotive Specialty Services than other facilities?
We all get along well together.
What’s the #1 thing I love about working here?
Working with good employees.
Hobbies:
– Hiking
– Watching action movies
– Building Lego sets in the winter
– Riding jet skis with family in the summer
Jason Polosky
Technician
Years of Experience:
20
Time at Automotive Specialty Services:
1st year!
What’s different at Automotive Specialty Services than other facilities?
Attention to Clients. And the atmosphere (culture). All staff will do what it takes to make our clients happy.
What’s the #1 thing I love about working here?
I enjoy my weekends off.
The staff that I work with are top-tier.
Hobbies:
– Playing guitar and bass guitar
– Drawing
– Spending time in the sun and pool. (Backyard)
Eddie Pawlak
ADAS Manager
Years of Experience:
30
Time at Automotive Specialty Services:
1st year!
What’s different at Automotive Specialty Services than other facilities?
CUSTOMERS FIRST!
Current top of the line equipment. Highly trained professionals that are always educating themselves on the newest tech and procedures.
What’s the #1 thing I love about working here?
The family, team first atmosphere
Hobbies:
– Building old cars
– Travel
– Foodie. I love trying new restaurants and foods from different cultures.
Ron Beck
Technician
Years of Experience:
28
Time at Automotive Specialty Services:
6 Months
What’s different at Automotive Specialty Services than other facilities?
It’s real teamwork.
What’s the #1 thing I love about working here?
Teamwork.
Hobbies:
– Basketball
– Coaching kids in sports/teams
– LEGO!
Bill Beck
ADAS Service Manager
Years of Experience:
30+
Years at Automotive Specialty Services:
2 Months
What’s different at Automotive Specialty Services than other facilities?
Customers and their safety come before profits, very clean and state-of-the-art facility.
What’s the #1 thing I love about working here?
Keith and Diane treat us like family!
Hobbies:
– Mountain biking
– Fishing
– Jet Skiing
